Deep removal
We remove all traces of malware — not just the visible symptoms — including hidden start-up entries and browser hijackers.
Service
Virus & Malware Removal
Constant pop-ups, a computer crawling to a halt, a browser hijacked with strange search pages, or a scary “your files are locked” message — these are signs of malware, and they need dealing with properly. Comsys Technologies removes viruses, spyware, adware and ransomware from Windows PCs and Apple Macs across Auckland, on-site or via secure remote support.
／ 01
Signs you’re infected
- Endless pop-ups or ads on the desktop
- The computer is suddenly very slow
- Your browser homepage or search engine changed by itself
- Friends receive spam from your email
- Programs you didn’t install appear
- Files renamed or locked with a ransom demand
／ 02
How we clean and protect
Secure your accounts
Malware often steals passwords. We help you change compromised passwords and switch on 2-factor security.
Prevent reinfection
We update your system, set up reliable protection and show you how to avoid the traps that let malware in.
／ 03
Frequently Asked Questions
Can you remove ransomware?
We remove the ransomware and secure your device. Whether locked files can be recovered depends on the strain and your backups — we’ll assess and advise, and can help with recovery.
Do I need to bring my computer in?
Often no — many infections can be cleaned via secure remote support the same day. Bad cases may need an on-site visit or workshop time.
Will my files be safe?
We take care to preserve your data while removing threats, and can back up your files first if the situation allows.
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